Frequently Asked Questions

How do i find my shoe size?

A size conversion chart is located underneath the shoe size on the page of the product. All shoe sizes are listed as US so please find the correlating size conversion.

How can I search to find products on the website?

In order to be notified about the latest releases, we recomment that you connect with us via instaram where you'll recieve information of the latest drops, restocks and additional exciting updates!

Find us on Instagram - @Sneakeraddictau

 

Are your products authentic?

At SneakerAddict, all products can be trusted to be authentic. We meticulously authenticate all items to ensure our customers receive genuine and high-quality products.

How long does delivery take?

The estimated delivery time may vary based on the destination. However, as a general guideline, Auspost typically delivers standard parcels within a range of 2 to 5 business days, while express parcels are typically delivered within 1 to 4 business days. Please note that there is an additional handling time of 1 day.

I'm after a product you guys don't have. Can you guys source it for me?

Certainly! If you're looking for a specific product that we currently don't have in our inventory, don't worry. We offer a specialized service for sourcing shoes. Simply reach out to us via Instagram DM with the details of the product you're after, and we'll do our best to locate it for you. Customer satisfaction is our priority, and we're dedicated to helping you find the products you desire, regardless of how rare they are. Just get in touch with us, and let us work our magic.